Work with Emotional Intelligence training (half-day session)
Course overview
The aim of this session is to familiarise you with emotional intelligence, with what it means and can do for you professionally and personally. It provides you with practical tools and techniques so you can think, feel and behave in emotionally intelligent ways and have productive relationships with others, to your mutual benefit, at work and outside work
What you’ll learn
By the end of the session, you’ll be able to describe
- Why you think, feel and behave the way you do
- How you can learn and unlearn helpful and unhelpful behaviours
- What you need to do to understand and manage your emotions (intra-personal intelligence)
- How to relate, establish rapport and make positive relationships with others (inter-personal intelligence)
- How your values underpin what matters to you, drives you and makes you tick
- What contributes to – and detracts from – thinking, feeling and behaving in an emotionally intelligent way
- How to use and read emotionally intelligent verbal and non-verbal language
- How to conduct emotionally intelligent conversations
- At least 5 ways that you personally can be more emotionally intelligent
- Your Emotional Intelligence Action Plan
Why you should sign up
The session is based around the premise that if you want to make the most of yourself and present the best version of yourself at work and at home, and be who you are/want to be, it’s likely that to do this you’ll need to:
FEEL OKAY ABOUT AND COMFORTABLE WITH YOURSELF AND OTHERS
BE ABLE TO ESTABLISH AND MAINTAIN HEALTHY RELATIONSHIPS
This is where emotional intelligence, and this course, comes in.
You’ll take away an understanding of how emotional intelligence provides the basis for you to achieve your goals; be an effective operator; learn from others; encourage resilience when life is difficult; reach your potential; persuade and influence others to your mutual benefit; live a value-driven life; have positive personal impact, in terms of how others feel having come into contact with you; feel good about yourself, and make others feel good; come across how you want to come across; leave a positive and beneficial imprint in your personal and professional lives; encourage emotional intelligence in those you come into contact with.
This is a participative session, with lots of exercises and opportunities to reflect on, practice and learn how to be emotionally intelligent.
Course content
The 5 key components of Emotional Intelligence
- Self-awareness; Managing Emotions; Motivation; Empathy; Social Skills
Values
- Know your values
- Values exercise
Thinking and Feeling and Helpful Beliefs
- (Mis)interpretations and (Mis)apprehension/anticipation influencing feelings
- Thinking skills and thinking errors (how thinking can make us ill, and thinking can make us well)
- Thoughts as words/images in our minds
- How your mood/frame of mind changes the world you live in
- The role of our negativity bias
- EI to prevent stress
Emotionally intelligent Behaviour
- Your personal impact
- Emotionally intelligent behaviours
- Emotionally intelligent language (verbal/non-verbal)
Mindfulness
- Day to day mindfulness
- Mindfulness exercise
How you rate your Emotional Intelligence
- Encouragers and inhibitors
- Areas to focus on
- Action planning
For further information, please email us, or call 0118 3283246
This training is currently being offered on-line, on-demand.