Stress Awareness for Managers: Supporting staff to prevent and manage stress Objectives: by the end of the session, participants will be able to describe:
What we mean by stress: the four main stress response areas – physical, mental, emotional and behavioural – and typical responses we can experience in each of these
Why we get stressed/where these responses originate
How to manage the connection between emotions and feelings
The main factors influencing and impacting on how we develop and grow, including emotionally
Thinking errors and thinking skills/helpful thinking
Practical stress management techniques to prevent and manage stress
How To Develop and Maintain Resilience
Objectives By the end of the session, participants are able to:
Say what you need to do to develop a resilient mindset
Identify your own personal resilience encouragers and inhibitors (what contributes to and detracts from it)
Describe how your beliefs/attitudes, thoughts, feelings and behaviours are related
Say how our learning can help or hinder our resilience
Describe how emotional intelligence can boost our resilience
Give details of a model of resilience and say how you match up
Say how emotional intelligence can boost our resilience
Describe what it means to ‘Live Your Values’
Explain several resilience tools and techniques, including those you will use to develop and maintain your resilience going forward
Work with Emotional Intelligence
Objectives By the end of the sessions, participants are able to say:
Why you think, feel and behave the way you do
How you can learn and unlearn helpful and unhelpful behaviours
What you need to do to understand and manage your emotions (intra-personal intelligence)
How to relate, establish rapport and make positive relationships with others (inter-personal intelligence)
What your core values are; why they matter to you and how they motivate you
What contributes to – and detracts from – thinking, feeling and behaving in an emotionally intelligent way
How to use and read emotionally intelligent verbal and non-verbal language
How to have emotionally intelligent conversations
At least 5 ways that you personally can be more emotionally intelligent
Your EI action plan
How To Manage Pressure and Prevent Stress
Objectives By the end of the sessions, participants are able to describe:
How we can react – and how to deal with it – when we’re starting to feel pressure and stress
The purpose of the ‘fight or flight’ response (and how best to deal with it)
Your physical, mental, emotional and behavioural responses
How to maintain and develop our emotional intelligence and balance our emotional and rational brains
How our Beliefs/Attitudes, Thoughts, Feelings and Behaviours are related
How we can break the chain of responses
How we can think our way into, and out of trouble
A number of techniques for managing pressure and preventing stress
What you are going to do to ‘survive and thrive’
How to Promote Wellbeing and Prevent Stress as a Manager
Objectives By the end of the session, managers are able to describe:
What stress is, where it comes from, and the 4 response areas
What the manager’s responsibilities are
Why the organisation promotes wellbeing and manages stress
What managers can and must do to promote wellbeing and manage stress
The HSE Stress Management Standards approach
What the HSE/CIPD Stress Management Competencies are
What to do if a member of staff is exhibiting signs of stress (including undertaking a stress risk assessment)
