I offer the following trainings, either in-house at your company premises, or at my offices in Reading, or in London
Work with Emotional Intelligence (1-day)
Objectives By the end of the session, participants are able to say:
- Why you think, feel and behave the way you do
- How you can learn and unlearn helpful and unhelpful behaviours
- What you need to do to understand and manage your emotions (intra-personal intelligence)
- How to relate, establish rapport and make positive relationships with others (inter-personal intelligence)
- What your core values are; why they matter to you and how they motivate you
- What contributes to – and detracts from – thinking, feeling and behaving in an emotionally intelligent way
- How to use and read emotionally intelligent verbal and non-verbal language
- How to have emotionally intelligent conversations
- At least 5 ways that you personally can be more emotionally intelligent
- Your EI action plan
How To Manage Pressure and Prevent Stress (90-minute or half-day)
Objectives By the end of the session, participants are able to describe:
- How we can react – and how to deal with it – when we’re starting to feel pressure and stress
- The purpose of the ‘fight or flight’ response (and how best to deal with it)
- Your physical, mental, emotional and behavioural responses
- How to maintain and develop our emotional intelligence and balance our emotional and rational brains
- How our Beliefs/Attitudes, Thoughts, Feelings and Behaviours are related
- How we can break the chain of responses
- How we can think our way into, and out of trouble
- A number of techniques for managing pressure and preventing stress
- What you are going to do to ‘survive and thrive’
How to Promote Wellbeing and Prevent Stress as a Manager (half-day)
Objectives By the end of the session, managers are able to describe:
- What stress is, where it comes from, and the 4 response areas
- What the manager’s responsibilities are
- Why the organisation promotes wellbeing and manages stress
- What managers can and must do to promote wellbeing and manage stress
- The HSE Stress Management Standards approach
- What the HSE/CIPD Stress Management Competencies are
- What to do if a member of staff is exhibiting signs of stress (including undertaking a stress risk assessment)
How To Develop and Maintain Resilience (half-day)
Objectives By the end of the session, participants are able to describe:
- How to think, feel and behave in resilient ways
- Your resilience encouragers and inhibitors
- How our beliefs/attitudes, thoughts, feelings and behaviours are related
- How optimism can encourage resilience
- A model of resilience – Confidence; Purposefulness; Adaptability and Support – and what you personally will do to develop in each area
- How emotional intelligence can boost our resilience
- How resourceful and self-sufficient you have been and can be
- What you can do to promote your physical, mental and emotional wellbeing
- How you will incorporate resilient thinking and behaviours in your daily life/into your Resilience Action Plan
