How to Manage Difficult Emotions, and in particular Stress, Worry and Anxiety
Objectives: by the end of the session, participants will be able to describe:
- What we mean by stress: the four main stress response areas – physical, mental, emotional and behavioural – and typical responses we can experience in each of these
- Why we get stressed/where these responses originate
- How to manage the connection between emotions and feelings
- The main factors influencing and impacting on how we develop and grow, including emotionally
- Thinking errors and thinking skills/helpful thinking
- Practical stress management techniques to prevent and manage stress
Stress Awareness for Managers: Supporting staff to prevent and manage stress
Objectives: by the end of the session, participants will be able to describe:
- What we mean by stress: the four main stress response areas – physical, mental, emotional and behavioural – and typical responses we can experience in each of these
- Why we get stressed/where these responses originate
- How to manage the connection between emotions and feelings
- The main factors influencing and impacting on how we develop and grow, including emotionally
- Thinking errors and thinking skills/helpful thinking
- Practical stress management techniques to prevent and manage stress
How To Develop and Maintain Resilience
Objectives By the end of the session, participants are able to:
- Say what you need to do to develop a resilient mindset
- Identify your own personal resilience encouragers and inhibitors (what contributes to and detracts from it)
- Describe how your beliefs/attitudes, thoughts, feelings and behaviours are related
- Say how our learning can help or hinder our resilience
- Describe how emotional intelligence can boost our resilience
- Give details of a model of resilience and say how you match up
- Say how emotional intelligence can boost our resilience
- Describe what it means to ‘Live Your Values’
- Explain several resilience tools and techniques, including those you will use to develop and maintain your resilience going forward
Work with Emotional Intelligence
Objectives By the end of the sessions, participants are able to say:
- Why you think, feel and behave the way you do
- How you can learn and unlearn helpful and unhelpful behaviours
- What you need to do to understand and manage your emotions (intra-personal intelligence)
- How to relate, establish rapport and make positive relationships with others (inter-personal intelligence)
- What your core values are; why they matter to you and how they motivate you
- What contributes to – and detracts from – thinking, feeling and behaving in an emotionally intelligent way
- How to use and read emotionally intelligent verbal and non-verbal language
- How to have emotionally intelligent conversations
- At least 5 ways that you personally can be more emotionally intelligent
- Your EI action plan
How To Manage Pressure and Prevent Stress
Objectives By the end of the sessions, participants are able to describe:
- How we can react – and how to deal with it – when we’re starting to feel pressure and stress
- The purpose of the ‘fight or flight’ response (and how best to deal with it)
- Your physical, mental, emotional and behavioural responses
- How to maintain and develop our emotional intelligence and balance our emotional and rational brains
- How our Beliefs/Attitudes, Thoughts, Feelings and Behaviours are related
- How we can break the chain of responses
- How we can think our way into, and out of trouble
- A number of techniques for managing pressure and preventing stress
- What you are going to do to ‘survive and thrive’
