Mediation Service

Our aim at Stress Management Plus is to help your business to perform, to avoid conflict at work and to minimise the impact it can have on a personal, professional, business and financial level. We provide Mediation Services tailored to you - this ranges from the provision of an ongoing mediation service on your behalf, to helping your organisation build capability to resolve conflict informally and internally so you can provide your own service in-house.

 Bespoke Mediation Service

Our team of accredited mediators are equipped to deal with all types of conflict/dispute.  Each mediator has a minimum of 5 years mediation experience dealing with workplace conflict amongst individuals and teams/groups. 

 What sort of cases can we deal with?

In short, most types of workplace conflict can be mediated. However we can provide advice on whether a case can be mediated via our free mediation assessment service.  

Typical cases that we have provided mediation for include: 

  • Conflict between peers
  • Conflict between manager/member of staff
  • Conflict between senior managers
  • Group or team mediations
  • Bullying, harassment and/or discrimination
  • Conflict between an employee and a 3rd party (e.g. contracted services)
  • Change resistance (working patterns, work content)
  • Staff appraisal disputes

Get in touch for a free mediation assessment on whether your dispute could be settled through mediation.

 Mediation Skills Training

Our 1 day programme aims to build capability amongst your managers in using mediation skills to resolve workplace conflict.  The programme, suitable for all managers and HR professionals, introduces delegates to the use of practical mediation techniques based on a recognised mediation model.  All training is delivered by accredited and experienced mediators.

 Mediation Consultancy

We can help you design and introduce a mediation service in your organisation.  This will range from how to build informal resolution into complaints/grievance policies, to how your organisation monitors the usage and effectiveness of mediation.

 Why should your organisation consider mediation?

First things first: it works!  Around 80-85% of cases that enter mediation are successfully resolved needing no further formal action.  There are a number of other benefits from pursuing this informal route: 

Speed – Mediation can resolve conflict swiftly, even the most complex case (i.e. group mediation) can be resolved within 1-2 days avoiding the lengthy timescales involved in litigation or formal processes.

Cost – Just think about the time managers spend in dealing with a conflict that has entered a formal process.  On average 9.5 days of management/administration time is used dealing with such an issue, of this an average of 7.7 days is senior management time*.  Then add on the potential costs of a case going to tribunal: in 2010 the British Chamber of Commerce estimated the average cost of claims at Employment Tribunal as £8,500.  Just one case being successfully resolved through mediation could save your organisation significant sums of money.

Confidential– Mediation is a confidential process and as such does not reach the public domain.  This can be hugely important in protecting your organisation’s reputation and image. 

Long Term Solution– Mediation fosters ongoing working relationships allowing disputing colleagues to continue working with each other.  A formal/legal process would render this unlikely and in many cases impossible.  A successful mediation means there is no loser (win/win) which helps to foster positive working relationships. 

Informal – Although on occasion an intense and difficult process, mediation is carried out in a relaxed and safe setting often allowing a process of collaboration and negotiation that is not possible in a formal process.

Productivity/Absenteeism– With even the most complex cases often being resolved within 1-2 days there is a direct benefit to your organisation’s productivity by allowing colleagues to move on constructively from conflict and in certain cases enabling absent staff to return to work at a much earlier point.

Contact us at Stress Management Plus on 0118 3283246 or via info@stressmanagementplus.com to discuss your needs and learn how mediation can support the organisation.

We're helping organisations (see our client list) to save money every day, just in reducing sick absence costs and the costs of under-performance.

Get in touch now to start doing the same for your organisation today. Here are some example case studies demonstrating the benefits of investing in wellbeing.

Enter your name and email address to subscribe to our Newsletter
Contact Name:
Email Address:

Why it's OK to send
restaurant food back

If you want to have a
good time, ask a
Buddhist

Stop yourself worrying
and feeling stressed at
work.......

Do we really need
therapy?

Quality sleep 'better for
wellbeing than 50 per
cent more cash'

Why cold showers are
all the rage

There is no such thing
as the true self, but its
still a useful
psychological concept

Why so serious? The
untapped value of
positive psychology 

Documenting three good
things could improve
your mental well-being
at work

How to manage the
thoughts you just can't
shake

Creating a climate of
psychological safety in
the workplace

Positive neuro-
science: 3 ways to 
wire your brain

Struggling to be
productive at work? Take
a neuroscientist's advice

Human Nature Abhors
A Vacuum, Too

Bad jobs 'can be worse
for health than
unemployment'

We are what we say: how
thoughts and speech
shape our wellbeing

Hot yoga classes reduce
emotional eating and
negative thoughts

The Psychologist guide
to healthy living

Minds run free: running
for psychologists

10 ways that running
changes your mind and
brain

Working from home isn't
ruining your social skills

Actually, we can buy
happiness

Just Smelling Food Could
Make You Gain Weight

When Stress Makes You
Fall Asleep

Sometimes Not Working
Is Work, Too

How to be extremely
productive without
getting extremely
exhausted

Our senses can't learn
under stress

How a napping subway
commuter's brain knows
when it's their stop

The best way to manage
your social anxiety is to
accept it

Why does time seem to
speed up as we get older?

5 Reasons Its So Hard To
Think Like A Scientist

Meditation alters stress
genes: study

How to maintain your
emotional wellbeing
during tragic news events

'I am not naturally
magnetic': can you
learn how to be
charismatic?

Bored? Now you know
why

Think you're self-aware?
Think again

Do you have any idea
what other people think
of you?

How food can improve
your mental health

Why bad moods are
good for you: the
surprising benefits of
sadness

Are you getting enough
sleep?

Want to live twice as
long? Meditation might
help

How is coaching different
from other professions?

Does ignorance have an
upside?

10 Ways That Running
Changes Your Mind And
Brain

What I discovered after
using a standing desk
for 1 year

10-Minute Mindfulness
Meditation To Reduce
Stress

Neurogenesis: An
Overview

Get Happy: Four
Well-Being Workouts

Learning is all about
biology

Can science explain why
I'm a pessimist?

Five steps to improving
grit and resilience

When good advice is best
ignored

Are you a defensive
pessimist?

5 ways to help build
resilience

Think less, think better

Negative emotions are
key to Well-Being

Copyright Stress Management Plus

SiteWizard.co.uk Web Site Design Company - eCommerce Software Shopping Cart Solutions