The aim of the course is to enable participants to choose to be assertive when they deem it appropriate.
The course explores some of the reasons why we behave in assertive and non-assertive ways; some of the pitfalls and advantages of the different behaviours; it provides an opportunity to explore and practice some assertiveness techniques. It does not show how to change other people. Rather it identifies what we can do for ourselves to express ourselves as we want to, when we want to.(We examine when and why it may not always be appropriate to assert oneself - what we're interested in is being able to do so when we choose to do so). This is a participative session, with a mix of tutor input and delegate participation.
To book a course for your company, or to obtain further details, call 0118 3283246 or email firstname.lastname@example.org